Founded in 2012, Smiling Faces International Ltd (SFI) provides a wide range of services in the hospitality industry, with core focus on customer care, hotel management and motivational discourse. With its head office in Kampala Uganda, Smiling Faces International Ltd. reaches an expansive range of countries internationally, most specifically Africa.
We are committed to serving all companies and individuals that have a sincere interest in customer service, employee-training, customer retention and revenue maximisation. With the growing need for hospitality improvement in Uganda and the rest of Africa, Smiling Faces International Ltd. endeavours to tackle such issues by improving the hospitality and customer service industry. Smiling Faces International has designed extensive hands-on training and ideas for not only hospitality establishments but for all companies or and individuals, with passions to improve customer satisfaction.
Pledging to provide personalised and practical informative training, SFI ensures that it is both hands-on and exciting, always exceeding customer service expectations. We deliver quality service with every interaction, enlivening the senses and instilling wellbeing to enable the fulfilment of the unexpressed needs and wishes of our clients. Our areas of excellence enable us to generate tailored solutions that tackle client interests delivering only the best service.