Hotel Telemarketing and Sales

Smiling Faces International hotel sales and marketing is all about getting new revenue opportunities and reviving old contacts.
We do this with Senior Sales managers who research the call and can attract the business. They know how, they have the talent.

Not telemarketing – real sales.

The Senior Sales Managers Who Do The Research, Do the Calls
SFI has a senior sales manager team – each have worked in a variety of properties – leisure resort to urban Corporate hotels; SFI convention properties to boutique luxury, and have handled all the markets.

Not Telemarketing

They know how to research. They know how to listen and probe.
They learn the property. They know the markets. They are home based now with family responsibilities. They are proven, mature producers.
The probing leads to real business opportunities for the client.

Calls are significantly better received by the planners when the caller is intelligent about their business and their meetings history.
Therefore, our team are seasoned senior sales managers with detailed market experience and are proven producers.

We can all work simultaneously from home with a centralized web based database that we upload. Or if we deem it faster and more productive, we can work separate parts of lists.
All information is updated. All leads are sent through immediately to the property for follow up and close.
All Hot Leads are copied immediately to the DOS. The DOS is able to track each lead for production.
Every week we produce a full report of calls made, contacts made, $ amount of leads produced and who is responsible for working them.
We like to do a weekly conference call so that the team and their DOS are in sync.

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